We are aware of a scam where criminals are calling customers and pretending to be from the Auswide Bank Fraud team. These callers may claim there is suspicious activity on your account, ask for one-time passcodes (OTPs), passwords, or card details and pressure you to act urgently or move money. If you ever have any concerns about an incoming call or message you have received from someone claiming to be from Auswide Bank, hang up and contact us directly.
Banking services at your local Post Office
If you prefer to bank face-to-face but don’t have access to a local branch, Bank@Post provides Auswide Bank customers with access to withdrawals, deposits and balance enquiries at more than 3,500 Post Offices, including more than 1,800 in rural and remote locations across Australia.~
Simply present your Visa Debit Card at a participating Post Office.+
At you nearest participating Post Office you can:
- Check your balance
- Make cash withdrawals and deposits#
> Cash Withdrawal up to $2,000 per transaction
> Cash deposits up to $9,999.95 per transaction - Cheque deposit^
> Cheque deposit up to $999,999.99 per transaction
> Please allow up to seven days for cheque deposits to clear
Have some questions?
We’re here to help.
