Our thoughts are with all those affected by the recent floods and bush fires. If you need to make a claim on your Auswide Bank Home, Landlord or Car Insurance policy provided by Allianz, visit allianz.com.au/claims, we’re ready to help. If you experience financial difficulty as a result of the severe weather, please contact us as soon as possible.
Banking services at your local Post Office
If you prefer to bank face-to-face but don’t have access to a local branch, Bank@Post provides Auswide Bank customers with access to withdrawals, deposits and balance enquiries at more than 3,500 Post Offices, including more than 1,800 in rural and remote locations across Australia.~
Simply present your Visa Debit Card at a participating Post Office.+
At you nearest participating Post Office you can:
- Check your balance
- Make cash withdrawals and deposits#
> Cash Withdrawal up to $2,000 per transaction
> Cash deposits up to $9,999.95 per transaction
> When making cash deposits – coins must be bagged in appropriate values - Cheque deposit^
> Cheque deposit up to $999,999.99 per transaction
> Please allow up to seven days for cheque deposits to clear
> Cheques must be made out to the same name as appears on your card
We’re here to help. At Auswide Bank, we understand that things don’t always go as planned. You could have lost your job or regular overtime, your business or investments may have experienced a downturn, your relationship might have broken down or you may have incurred unexpected medical expenses. If you find you’re no longer able to meet your Auswide Bank loan repayment obligations, or you think you might not be able to do so in the near future - whatever the reason - please get in touch with us as soon as you can. You can apply for hardship assistance through our financial hardship page.
While we can’t promise to always get it right, we can promise that we will always make it right, and acknowledge when things don’t quite go to plan. We take your feedback seriously and appreciate you letting us know if we’ve fallen short on our commitments. You can advise us of your complaint or provide feedback through our complaint or feedback page.
Have some questions?
We’re here to help.
