Tips to protect yourself from scams
Update your passwords
Aim for a password that is at least 8 characters long with a mix of upper-case and lower-case letters, symbols and numbers. You should update your passwords at least once per year and avoid using the same password across multiple accounts.
Use PayID
If you need to be paid by someone but would prefer not to give out your account and BSB number, you can create a PayID using your phone number, email address or ABN if you're a business.
Never click on suspicious links
If you’ve received a suspicious link or attachment from an unknown number via text or email do not click on it. If in doubt, do an online search of the phone number to see if it has been reported as a scam.
Check your statements
Check your bank account and credit card statements regularly to spot any suspicious or unknown transactions. If you see a transaction you know was made fraudulently, contact us immediately.
Stay alert
We will never ask you for your online banking password, card PIN, or SMS verification codes. If you ever have any concerns about an incoming call you have received from someone claiming to be from Auswide Bank, hang up and contact us directly.