We’re aware that some customers are experiencing issues accessing our internet banking and mobile app. We’re investigating the issue as a priority and apologise for any inconvenience. An update will be provided as soon as more information becomes available.
If you require immediate assistance, including help with an urgent payment, please contact our Customer Care team on 1300 138 831.
You may remain anonymous or use a pseudonym. However if you choose this option we may not be able to assist you with your enquiry. For security reasons our Customer Services Representatives are not able to act on any service instructions provided in relation to a current account via this form.
Feel free to call us on 1300 138 831, or use the secure message feature via Internet Banking.
Privacy Declaration & Consent: By completing and submitting this form, you consent to us storing, using or disclosing your personal information to achieve the purpose/s for which you provided it. Our storage, use or disclosure of your personal information will be in accordance with the Australian Privacy Principles. You can also read our Privacy Policy.



