SCAM ALERT: We urge customers to be wary of phone calls and texts that appear to be from Auswide Bank. If you ever have any concerns about an incoming call you have received from someone claiming to be from Auswide Bank, hang up and contact us directly on 1300 138 831. NEVER PROVIDE YOUR SMS ONE TIME PASSCODE TO ANYONE, NOT EVEN SOMEONE FROM AUSWIDE BANK. Learn more about scam awareness here.

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How do I remove cards from Apple Pay if my device is lost or stolen?

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If your compatible device is lost or stolen:

iPhone:
If your iPhone has Find My iPhone turned on, you can suspend or permanently remove Apple Pay capability from the device. You can also remotely log into the Apple ID to remove all cards from Apple Pay.

Apple Watch:
You can remotely log into the Apple ID and remove all cards from Apple Pay.

If I’m still having trouble?
If your iPhone doesn’t have Find My Phone or you’re still concerned, please call us on 1300 138 831 or call the lost or stolen card hotline on 1300 135 538.

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Products are issued by Auswide Bank unless specifically stated otherwise. To decide if a product is appropriate for you please carefully read the relevant product terms & conditions or disclosure statement. A target market determination can be obtained here. Any advice contained on this website is general advice only.

We acknowledge the Traditional Owners of the lands on which we operate and pay our respects to Elders past and present, and to emerging community leaders. We also acknowledge the important role Aboriginal and Torres Strait Islander peoples continue to play within the communities in which Auswide Bank operates and where our team members reside.