We are aware of a scam where criminals are calling customers and pretending to be from the Auswide Bank Fraud team. These callers may claim there is suspicious activity on your account, ask for one-time passcodes (OTPs), passwords, or card details and pressure you to act urgently or move money. If you ever have any concerns about an incoming call or message you have received from someone claiming to be from Auswide Bank, hang up and contact us directly.
PayTo is a new digital alternative to the existing Direct Debit payment method, allowing you to make and manage payments from your bank account. It can be used to make regular scheduled payments like a Direct Debit, or one-off real-time payments like a credit or debit card.
