The cause of the issue affecting Internet Banking and the Mobile App has been identified and we are actively working to restore services as quickly as possible.
We apologise for the inconvenience and thank you for your patience.
To change how your accounts are ordered on the screen when using the app:
- Login to the Auswide Bank app
- Tap the menu icon (three stacked horizontal lines) in the top left-hand corner of the app
- Tap the 'Settings' option from the menu
- Tap the 'Re-order accounts' option
- Tap the up and down arrows displayed next to each of your accounts to move each account up or down in order of preference
- Tap the 'Back' button in the top right-hand corner of the app to return to your Home Screen. Your changes will be automatically saved and applied
Please note: Re-ordering your accounts in the app will not reorder how your accounts are displayed in Internet Banking when using a web browser, instead of the app.
