We are aware of a scam where criminals are calling customers and pretending to be from the Auswide Bank Fraud team. These callers may claim there is suspicious activity on your account, ask for one-time passcodes (OTPs), passwords, or card details and pressure you to act urgently or move money. If you ever have any concerns about an incoming call or message you have received from someone claiming to be from Auswide Bank, hang up and contact us directly.
- Login to Internet Banking
- Select 'My Accounts' from the top menu of options, then select 'Statements'
- If any of your accounts are registered to receive electronic statements (eStatements), they will be listed on the screen here
- Click on the 'Unread' link beside the Statement in the table to view the PDF statement on your screen
This feature is not currently available in the Auswide Bank app.
