We are aware of a scam where criminals are calling customers and pretending to be from the Auswide Bank Fraud team. These callers may claim there is suspicious activity on your account, ask for one-time passcodes (OTPs), passwords, or card details and pressure you to act urgently or move money. If you ever have any concerns about an incoming call or message you have received from someone claiming to be from Auswide Bank, hang up and contact us directly.
Periodic payments are amounts paid at regular intervals such as weekly or fortnightly. You can set-up repayments so they automatically adjust to your minimum monthly payment. This means when interest rates decrease or increase your payments change to reflect the new interest rate. To arrange this feature, send us a secure email via Internet Banking or contact us.



